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Consumer Assistance

We Can Help

Do you need health insurance? We help Mainers get covered, stay covered, and use the coverage they have.

Need Health Insurance? 
We help Mainers get covered, stay covered, and use the coverage they have. When you call our free and confidential Consumer Assistance HelpLine at 1-800-965-7476, you’ll chat with a trained enrollment expert who can help you understand your options and enroll in Maine health coverage. We’re not a government agency. We’re not selling anything. We’re just here to help! 

Why Call Us? 
We are here to answer questions and help you understand your Maine health coverage options. We can help you: 

  • Apply for Marketplace Coverage or MaineCare programs 
  • Understand employer-offered coverage, including affordability 
  • Deal with a bill you don't understand 
  • Appeal denied coverage or medically necessary care 
  • Find hospital free care or sliding scale clinics 
  • Find dental care resources 
  • Understand unfamiliar insurance terms 
  • Share your story 
  • Find programs that may lower the cost of services or medicines 

HelpLine Hours 
Our HelpLine is available 8:30 am – 4:30 pm, Monday through Friday. If the HelpLine is busy, please leave a message. In most cases, we will return your call within one business day. 

 

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